{"id":618522,"date":"2026-09-23T22:36:52","date_gmt":"2026-09-23T19:36:52","guid":{"rendered":"https:\/\/korabelov.info\/2026\/09\/618522\/parcel-senders-will-be-served-first-ukrposhta-changed-the-queues\/"},"modified":"2026-09-23T22:36:55","modified_gmt":"2026-09-23T19:36:55","slug":"parcel-senders-will-be-served-first-ukrposhta-changed-the-queues","status":"publish","type":"post","link":"https:\/\/korabelov.info\/en\/2026\/09\/618522\/parcel-senders-will-be-served-first-ukrposhta-changed-the-queues\/","title":{"rendered":"Parcel senders will be served first: \"Ukrposhta\" changed the queues"},"content":{"rendered":"

From 23 September<\/strong> \u00abUkrposhta\u00bb<\/strong> changed the customer service procedure in city branches where two<\/strong> or more service windows are open. Visitors sending parcels will be served first, and after them \u2014 those who came to collect shipments.<\/p>\n

The company explained that air raid alerts shorten branch operating hours. If employees do not manage to accept a parcel before the corresponding mail run departs, its delivery may be delayed.<\/p>\n

At the same time \u00abUkrposhta\u00bb<\/strong> plans to speed up the distribution of shipments so that people spend less time in branches. To do this, they will use express windows and internal parcel lockers.<\/p>\n

To get into the correct queue, a visitor must tell the operator whether they are sending a parcel or picking one up. The employee will direct the customer to the appropriate window and determine the service order.<\/p>\n

Other operations remain unchanged. Payment of pensions and social assistance, acceptance of payments and provision of other services will continue as usual.<\/p>\n

\u00abUkrposhta\u00bb also reminded that it fully reimburses the cost of parcels lost during attacks.<\/p>\n

\"Customer<\/a><\/p>\n

<\/p>\n

Earlier we wrote:<\/strong><\/p>\n