{"id":579965,"date":"2026-04-01T13:26:00","date_gmt":"2026-04-01T10:26:00","guid":{"rendered":"https:\/\/korabelov.info\/2026\/04\/579965\/rezerv-experienced-an-outage-this-morning-the-app-is-requesting-a-non-existent-update-and-users-cannot-log-in\/"},"modified":"2026-04-01T13:26:03","modified_gmt":"2026-04-01T10:26:03","slug":"rezerv-experienced-an-outage-this-morning-the-app-is-requesting-a-non-existent-update-and-users-cannot-log-in","status":"publish","type":"post","link":"https:\/\/korabelov.info\/en\/2026\/04\/579965\/rezerv-experienced-an-outage-this-morning-the-app-is-requesting-a-non-existent-update-and-users-cannot-log-in\/","title":{"rendered":"\u0420\u0435\u0437\u0435\u0440\u0432+ experienced an outage this morning: the app is requesting a non-existent update, and users cannot log in"},"content":{"rendered":"<p>On the morning of <strong>April 1<\/strong>, a malfunction was reported in the Reserve+ app: the service is unavailable, and login attempts are blocked by a prompt to install an update that is not yet available.<\/p>\n<p>Users are reporting the problems en masse on social media. According to them, authorization fails \u2014 the system won\u2019t let them past a screen with a message about an allegedly outdated version.<\/p>\n<p>When logging in, the app displays the following standard warning:<\/p>\n<blockquote class=\"quote-light\">\n<p>\u201cOh no! You have an outdated version of the app. Update Reserve+ to use all the new features\u201d<\/p>\n<\/blockquote>\n<p>At the same time, the new version is not yet in the app stores, so installing the update is impossible.<\/p>\n<p>The reasons for the technical glitch have not been disclosed. The developers also have not provided an estimated timeline for restoring the service.<\/p>\n<h3>Previously we wrote:<\/h3>\n<ul>\n<li><a href=\"https:\/\/korabelov.info\/en\/2026\/03\/579618\/a-summons-on-the-phone-has-no-legal-force-but-carries-a-fine-how-it-actually-works\/\">&#8220;Summons on the phone&#8221; has no force, but carries a fine: how it really works<\/a><\/li>\n<li><a href=\"https:\/\/korabelov.info\/2026\/03\/575853\/ne-zmozhesh-nazvaty-adresu-zastosunok-zrobyt-tse-sam-112-ukraine-otrymav-krytychno-vazhlyve-onovlennia\/\">Can\u2019t name the address &#8211; the app will do it itself: &#8220;112 Ukraine&#8221; received a critically important update<\/a><\/li>\n<li><a href=\"https:\/\/korabelov.info\/2025\/10\/556073\/zbij-u-ukrzaliznytsi-tsyfrova-infrastruktura-tymchasovo-nedostupna-pasazhyry-jdut-u-kasy\/\">Glitch at &#8220;Ukrzaliznytsia&#8221;: online tickets temporarily unavailable \u2014 visit the ticket offices<\/a><\/li>\n<li><a href=\"https:\/\/korabelov.info\/2025\/01\/488494\/strashnyj-zbij-pozadu-iak-ukraintsi-znovu-otrymaly-dostup-do-derzhreiestriv\/\">The major glitch is over: how Ukrainians regained access to state registries<\/a><\/li>\n<li><a href=\"https:\/\/korabelov.info\/2024\/07\/465235\/komfortni-poizdky-v-spekotnu-pohodu-vidslidkovujte-trolejbusy-z-kondytsioneramy-na-karti-mykolaieva\/\">Comfortable trips in hot weather: track trolleybuses with air conditioning on a map of Mykolaiv<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\"Oh my! You have an outdated version of the app...\" \u2014 this is the message users saw this morning; the Facebook and X feeds exploded with complaints because the outage happened on April 1 \ud83e\udd2f We're waiting for the team's response.<\/p>\n","protected":false},"author":12394,"featured_media":579922,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tstyn_error":"","tie_post_sub_title":"The developers did not state the reason or the restoration timeline; there is no new version on the App Store or Google Play"},"categories":[4578],"tags":[4641,4654],"class_list":["post-579965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-society","tag-mobilizaciya_uk","tag-tehnologii"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u0420\u0435\u0437\u0435\u0440\u0432+ experienced an outage this morning: the app is requesting a non-existent update, and users cannot log in - \u041d\u043e\u0432\u0438\u043d\u0438 \u041c\u0438\u043a\u043e\u043b\u0430\u0454\u0432\u0430 \u0441\u044c\u043e\u0433\u043e\u0434\u043d\u0456<\/title>\n<meta name=\"description\" content=\"&quot;Oh my! You have an outdated version of the app...&quot; \u2014 this is the message users saw this morning; the Facebook and X feeds exploded with complaints because the outage happened on April 1 \ud83e\udd2f We&#039;re waiting for the team&#039;s response. | \u041a\u043e\u0440\u0430\u0431\u0435\u043b\u043e\u0432.\u0418\u041d\u0424\u041e\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/korabelov.info\/en\/2026\/04\/579965\/rezerv-experienced-an-outage-this-morning-the-app-is-requesting-a-non-existent-update-and-users-cannot-log-in\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0420\u0435\u0437\u0435\u0440\u0432+ experienced an outage this morning: the app is requesting a non-existent update, and users cannot log in\" \/>\n<meta property=\"og:description\" content=\"&quot;Oh my! 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